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Elin Ivarsson
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How do I connect our organization to corporate cards?
Published November 29th, 2022 by Elin Ivarsson
This applies to the following countries All countries With bank connection in Findity, you can connect the expenses to the company card. All purchases made with the card is automatically transferred into the service and to the correct user. Corporate cards are an additional service in the system that you can choose to connect to your organization.
How to disconnect an organization from our partner?
Published August 30th, 2022 by Elin Ivarsson
If you want to disconnect an organization from your partner without removing it completely from the system, for example if the organization is about to transfer to another agency, contact Findity's support: support@findity.com
How can I change an incorrect invited user/email?
Published September 22nd, 2022 by Elin Ivarsson
Go to the tab User. Click on the three dots on the right side of the page and then select D elete user. When the incorrect email address has been removed, you can re-invite the correct one by selecting A dd users.
How can I add an attachment to my expense in Findity
Published September 22nd, 2022 by Elin Ivarsson
In your expense can you choose to add an attachment connected to the expense. App Click on your expense. Scroll down to the bottom of the expense to add the attachment and click on the check box at the top right to save. Delete Web Click on your expense. Scroll down to the bottom of the expense to add the attachment and press Save. Delete
When I registers an subsistence allowance does the box for food and accommodation not appear. What goes wrong?
Published October 14th, 2022 by Elin Ivarsson
Domestic allowance In the case of a domestic allowance, you need to add both date and time to be able to add Food and accommodation. International allowance In the case of an international allowance, you need to add dates and times for the trip. You also need to add a Destination in order to be able to add Food and accommodation.
Activate fuel benefits
Published January 12th, 2023 by Elin Ivarsson
This applies to the following countries Sweden This article describes how you can activate the function Fuel benefits on your organization. Go to the tab Marketplace and select the category Functions. Click on the box for Fuel benefits. Choose to Activate service. The function is now activated. We will move on to the settings now. Go to the tab
Can I add a setting with how many expenses the user can register in a report?
Published September 20th, 2022 by Elin Ivarsson
Go to the organization and click on the tab Settings. Choose the tab Settings - Expense management - Report workflow - Advanced setting Enter the number of expenses that are maximum for the users in an report For example: If an organization has enter that two is the maximum number of expenses in a report and a user tries to register more than two,
How do I add yearly budget for a category?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries If you want all employees at your organization to have a maximum amount per year for a certain category, for example wellness, there is a setting that you can add in the system that keeps track of this. Add a yearly budget Click on the tab Settings - Expense management - Expense categories -
Corporate cards reports should only be send to the accounting recipient. How do I add that setting?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Integrations. Choose where to send corporate card reports by marking the box. In this example we have chosen corporate card to be sent to the integration SIE-file.
Can I download a list of the accounts that are available on our organization?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries Export all accounts Click on the tab Settings - Expense management - Integrations - Chart of accounts. You have now the option to Export all accounts. When you click on the export box an Excel-file will start to download in your browser. Import new account If you want to import new accounts,
Can I resend the invitation email to the user?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Users and click in the box to the left on the user. Choose to Send invitation.
How do I add one-day assignments for subsistence allowance?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Expense categories - Subsistence Allowances Click on Advanced settings Mark the box next to Enable one-day assignments and click Save when you are done.
Can I use the proxy setting in the app?
Published September 22nd, 2022 by Elin Ivarsson
No, unfortunately, the function only works on the web.
How can I activate split expense?
Published October 26th, 2022 by Elin Ivarsson
This applies to the following countries All countries Click on the tab Marketplace tab and choose the Functions category. Click on Split expense Choose to Activate service. The function is now available for all users in your organization.
How can I connect our organization with Kivra Kvitton
Published November 2nd, 2022 by Elin Ivarsson
Click on the tab Marketplace and select the category Digital receipts. Click on Receipts in Kivra and Activate service.
How can I as an administrator change the currency or the exchange rate in a submitted report?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Change the Exchange rate or currency Unfortunately, there is no way to change the Currency in a submitted report. You need to click "Handle" and "Send back to user". The user can then adjust the currency in the report and submit the report again. You can change the E xchange rate under the tab Re
How do I add the tab "Paid" under reports?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Reports workflow. Mark the box on the left of Use payment documentation. You do now have the option to mark reports as paid from Reports and the tab Sent to the tab Paid.
Can I choose what should be mandatory for the user to add in the expense?
Published November 16th, 2022 by Elin Ivarsson
This applies to the following countries All countries If you want certain fields to be mandatory for the user to add before he/she submits the report, then add this setting: Go to the tab Settings - Expense management - Expense categories - Edit more input fields. Choose what should be Visible and what should be Mandatory for the user. Rememb
How do I import/set up new salary types?
Published November 16th, 2022 by Elin Ivarsson
This applies to the following countries All countries Click on the tab S ettings - Expense management - Integration - Salary types. You do now have the option to add Create new or you can Import/Export. If you want to Import new salary types you can choose to import from template or your own template. If you want to download all salary types cl
Under the tab dashboard there is a overview with different columns of information. What do these mean?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries This columns are statistics over the organization. For example, the tab Reports shows all reports that has been created on the company. It can be deleted reports, submitted and unsubmitted reports.
Where do I add my e-mail as a recipient when reports is available to be handled at the organization?
Published November 3rd, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Integrations. Click on your integration (in this example we have SIE-file as an integration). Go to the field When a report is ready for review, send a notification to, and then choose the user. Press Save when your done. The user that is selected
How do I manage users?
Published August 30th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the Organization and click on the tab Users. Add user Click on Add users to invite a new user. Add the e-mail and name of the new user. Click on Invite when you are done. If you have a list of users you want to invite, click on Import from Excel to download a template that you can import
We are a VAT-free organisation. How do I add it?
Published November 3rd, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Expense categories - General expenses. Unmark the checkbox to the right under the box Deductible VAT. Add 0 in the box for VAT%. Press Save when you are done.
Can I e-mail my receipts from several different e-mail addresses?
Published October 25th, 2022 by Elin Ivarsson
This applies to the following countries All countries It's possible to add several different e-mail addresses linked to your user. Follow the instruction below to add the setting on the web or in the app. Receipts can only be e-mailed from an email that's linked to your user account Web Go to the tab Settings and click on the plus sign at Addition
Where can I see which integrations that are available to choose?
Published November 16th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Integrations - Add integration. Click on Select on the integration you want to choose.
What should I do with my physical receipts?
Published August 30th, 2022 by Elin Ivarsson
You need to contact your organization internally regarding that question. You can contact your nearest manager or your administrators for answers on where you should send your physical receipts.
Can I turn off e-mails that are sent to me from your service?
Published August 30th, 2022 by Elin Ivarsson
Yes, you can choose to turn it off under the settings tab when you are logged in to your user account. Uncheck the box next to receive e-mail from the service.
Where can I change our company name?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to Settings - My organization - Company details. Click on the field Name and change the name. Press Save when you are done.
What happens to the history if I delete a user?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries All submitted reports from the user will remain at the organization. Unsubmitted expenses will not remain when a user is deleted.
What is marketplace?
Published November 16th, 2022 by Elin Ivarsson
This applies to the following countries All countries The tab Marketplace is a gathering point for all the additional services that are available in the system. You can search by category or in a free text field on the differente services. All columns that have a green checkmark are activated. To deactivate, click on that box and select deactivate
How can I see the status of my submitted reports?
Published October 11th, 2022 by Elin Ivarsson
App Click on the icon at the bottom of the meny and then click on submitted reports. A new page will open and here you get an overview of all your reports. The status is written under the report. Delete Web Click on the tab Expense reports. On the right of the report, the status of the report is visible. Delete
I have forgotten my password. What should I do?
Published October 14th, 2022 by Elin Ivarsson
When you're going to log in to the system and you have forgotten your password, you can choose to reset your password. At the login page, enter your email address that you have connected in the system. When the email address is entered, click Forgot password. An email with a link will now be sent to your email address. Follow the link to reset your
Where can I create a new expense category?
Published November 15th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - Expense management - Expense categories - General expenses. Click on Add new category and update description, account, salary type and VAT%. Press Save when you are done with the settings.
How do I register my foreign receipt?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries You photographing your receipt as usual and check that the fields match your receipt. If any field needs to be changed to match your receipt, you can click on that line and make the adjustment manually. This article contains information about the currency
How do I add a new accounting consultant?
Published August 30th, 2022 by Elin Ivarsson
To add an accounting consultant (it is only possible on the web): 1: Switch from your Private mode to Partner in the menu on the top of the page (If you do not have the Partner option, you do not have permission to do so). 2: Under the tab "Organizations" you see all the organizations that are linked to your partner code. 3: Click on the pen to the
How can I see if my expenses have been submitted?
Published October 14th, 2022 by Elin Ivarsson
App If you have expenses under the box Unsubmitted expenses, that means that your expenses have not been submitted yet. You need to create an expense report to submit your expenses. Delete Web If you have expenses under the tab Unsubmitted expenses, that means that your expenses have not been submitted yet. You need to create an expense report to s
How do I manage my fuel benefit?
Published October 26th, 2022 by Elin Ivarsson
This applies to the following countries Sweden Every month, a new fuel benefit period is created on your user. The period can't be submitted until the current month has passed. Add the Odometer start and Odometer end in the fuel period. The settings can be different at different organizations. For example, at some organizations, the administrators
How do I fill in IBAN and BIC number?
Published August 30th, 2022 by Elin Ivarsson
Under the tab settings on your user account, you can add account number / IBAN / BIC number
How do I manage my corporate card report?
Published November 30th, 2022 by Elin Ivarsson
This applies to the following countries All countries If your organization has an automatic connection to corporate cards, the transactions that you make with your card will be automatically sent to your account in Findity. Depending on the organization's settings and who pays the invoice, the transactions will be uploaded in different way's. We
I have problems logging in
Published August 30th, 2022 by Elin Ivarsson
When you are going to log in to the Findity service, you can instead choose to click on the forgotten password option. An email with a link to reset your password will then be sent to you, and you can follow that link to log in again. Link to log in
Is my expenses sent in?
Published October 10th, 2022 by Elin Ivarsson
App In the app, click on the icon in the bottom middle to get to submitted reports. Unsubmitted reports are visible in the first view or by clicking on the symbol on the left Delete Web On the web, click on the tab Expense reports. On this tab you get an overview of all your reports Delete
How do I change my notifications preferences in the app?
Published August 30th, 2022 by Elin Ivarsson
Under the settings on your phone can you scroll down to the app Findity. Then click there and go to the notifications tab. There you can choose whether notifications should be on or off in the app.
How do I announce which bank account I want the payment to?
Published August 30th, 2022 by Elin Ivarsson
Under the tab settings on your user account, there you can enter your bank account number.
I made a mistake in my expense, how can I get my report back so I can make the changes?
Published August 30th, 2022 by Elin Ivarsson
Unfortunately you can't make adjustments in your submitted report. What you can do is contact your organization internally, they can help you with your submitted report.
Where should I send my original receipt?
Published September 22nd, 2022 by Elin Ivarsson
This is handled internally by your organization. Feel free to ask this question to your manager or the administrators at your organization.
Where do I download the app?
Published August 30th, 2022 by Elin Ivarsson
Search for "Findity" in app store or in google play.
Where can I find the report number?
Published October 14th, 2022 by Elin Ivarsson
Each organization has the option to add the setting report numbering per organization or per employee. This means that you as a user receive a unique number per report that is created. To see the number that is in the report, you can click on the report and preview it. See picture below for both the app and the web where you see the number in the r
How do I register subsistence allowance?
Published October 18th, 2022 by Elin Ivarsson
Web Click on New expense and select New subsistence allowance Click on the option Domestic allowance or International allowance. Domestic allowance Fill in the dates and times for your trip and click on Save when you are done with your allowance. International allowance Fill in the dates and times for your trip. You also need to add Destinati
Who approves my expenses?
Published August 30th, 2022 by Elin Ivarsson
Approval is handled by your organization. You can contact your administrators internally to see the status of your submitted report.
Where can I add my personal identity number?
Published August 30th, 2022 by Elin Ivarsson
Under the settings tab in your user account can you add your personal identity number.
Where is the currency collected from?
Published October 14th, 2022 by Elin Ivarsson
We collecting the currencies from https://openexchangerates.org/ and we take the currency for the day the purchase is made. If you want to change the currency or the exchange rate in you expense you can click on the tab and do the change manually in your expense. Your browser does not support HTML5 video.
Why can't I submit my report? The system says that a picture of the receipt is required, but I have already added that.
Published October 11th, 2022 by Elin Ivarsson
Did you add the picture as an attachment? If that's the case you will receive an error message that the image is missing. This article shows how to add the image to the app and the web. Web The picture needs to be uploaded under the field Basis for expense (receipt). Delete App In the app, click on the camera at the top of the expense and add the p
Where do I add a default value/dimension on a user?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries If you want to add a default value/dimension on a user click on the tab Users and then click on the user. Choose the default value and press Save. This fields can look different depending on your organization's settings.
How do I delete our organization in Findity?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Click on the tab Settings - My organization - Company details - Delete organization. Remember to download files you want to save on your organization before you delete the organization.
Can I connect my user with Kivra Kvitton?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Log in to Findity and click on Additional services in the left menu, there you will find an activation button for Kivra receipts. If you are unable to activate your account, it's because your organization hasnt' made the connection to Kivra on your company. In that case, I advise you to contact y
When will the payment come?
Published August 30th, 2022 by Elin Ivarsson
Findity does not handle the payment, it is managed internally by your organization. Feel free to contact the administrators on your company when the payment will be made to you.
How can I allow access to the camera in the app?
Published October 10th, 2022 by Elin Ivarsson
Go to the settings on your phone. Scroll down to the Findity app. Choose to give access to the camera.
What does the tab corporate card under reports mean?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries The reports that is listed under the tab Corporate card is corporated reports that are not submitted by users yet.
How do I add the tab "Redy to send" under reports?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries This setting give you, as an administrator the opportunity to review all reports before you submit and generat the file. You can also do changes the report or send it back to the use, or for approval again. Go to the tab Settings - Expense management - Integration. In this example do we have
Why are my expenses not approved?
Published August 30th, 2022 by Elin Ivarsson
The approval is handled by your organization. You can contact your administrators internally to see the status of your report.
Can I change the design of the app?
Published August 30th, 2022 by Elin Ivarsson
The design of the app and the logo are updated by your organization. You can contact the administrators on your company regarding the design in your app.
How do I, as an administrator handle foreign receipts?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries When the user sends in a receipt in a currency other than your reporting currency, you as an administrator can't make adjustments if the currency is wrong. What you can do is to change the exchange rate. Read more about it in the attached file. Change exchange rate
How do I add new partner administrators to our partner?
Published August 30th, 2022 by Elin Ivarsson
To add a new administrator to your partner, you need to contact Findity's support (support@findity.com). Unfortunately, you can not add and remove administrators on your partner yourself.
I want to be able to switch to an other employee on our organization. How do I do that setting?
Published November 3rd, 2022 by Elin Ivarsson
This applies to the following countries All countries There is an option to add the setting Allow user to register expenses for others. This function is only possible to use on the web, not in the app. Go to the tab Users and click on the user that should be authorized to switch to another user. Mark the box beside the setting Allow user to regist
How can I delete an expense that is created on my user?
Published October 19th, 2022 by Elin Ivarsson
This applies to the following countries All countries This article describes how you as a user can delete an unsubmitted expense. Submitted expenses can't be deleted. If you want to delete a submitted expense, contact your manager or the administrators on your organization. Web If your expense is saved in a report, follow this guide to delete yo
Can I add/change the integration?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries Before you do any change with your integration you need to make sure the step Ready to send under Reports is empty. When it's done, you can start with the changes on your organization. Go to your organization and click on Settings, Expense management and then on Integrations. If you want to a
I’ve lost the code to my business card, can you send me a new one?
Published August 30th, 2022 by Elin Ivarsson
You need to contact your bank for help with a new code for your bank card.
I am missing a payment on my user that I made with the company card. Has it not been sent from the bank yet?
Published October 25th, 2022 by Elin Ivarsson
This applies to the following countries Sweden The transactions from the bank are automatically sent to Findity during the night. If you are missing a transaction, it may be because the amount is reserved at the bank and has not been sent yet. Please wait a few more days.
How do I delete an expense?
Published August 30th, 2022 by Elin Ivarsson
This is how you can delete an expense in the app or on the web. You can not adjust or delete expenses which already is submitted. This action is only possible with expenses that have not been submitted. App Is your expense already saved in an expense report? Then click on the report and uncheck the expense. Save by clicking on the checkbox. When y
Can I change the names of the departments on our organization?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Settings - My organization - Organization structure. Click on the name that you want to change, then you can adjust the name and press Save.
Can I change the tax-free remuneration for mileage?
Published November 3rd, 2022 by Elin Ivarsson
This applies to the following countries All countries Click on the tab Settings - Expense management - Expense categories - Milage. Remuneration type need to be Taxable. Then click on the arrow up to go to the settings for remuneration. In the box for Remuneration fill in the total amount for the category. Press Save when you'r done with the setti
What does the "to do" list mean on my user?
Published October 25th, 2022 by Elin Ivarsson
This applies to the following countries All countries The To do tab refers to events that you need to manage in the system. It could be, for example, a report to be approved, or attach an expense if you belong to several different organizations. When you have completed an event, then it is moved from To Do -> Done
My expenses are sent to the wrong approver
Published August 30th, 2022 by Elin Ivarsson
The approval is handled by your organization. You can contact your administrators internally to see the status of your report / change approval.
How can I delete my user account in Findity?
Published October 11th, 2022 by Elin Ivarsson
Web Go to the tab Settings and choose Delete account. Delete App Click on the three dots at the bottom and choose Personal Settings. Click on Delete account Delete
Which file format is supported for the receipt image?
Published October 10th, 2022 by Elin Ivarsson
When creating an expense or adding an attachment to an existing expense, you can take a picture with the camera or choose to upload an existing picture. The file/ image formats that are supported by all browsers and apps are following BMPPNGJPEGGIFPDF HTML
How does the system work if you have multiple integrations?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries In Findity, It's possible to add multiple integrations. Go to the tab Settings - Expense management - Integrations. Click on Add integration to choose between the different integrations. Before you make changes regarding the integration, the step Ready to send under Reports needs to be empty.
The system says that I am not connected to any organization when I log into my user account. What has happened?
Published October 25th, 2022 by Elin Ivarsson
This applies to the following countries All countries It seems like you have been removed as a user by your organization. I advise you to contact the administrators at your organization. They can help you to get invited as a user again.
Can I move back a report from the tab sent to ready to send?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries Under the tab Reports and the tab Sent, click on Handle on the right side of the page. Choose Re-send without approval. The report is now sent back to the tab Ready to send.
Is there a balancing report that I can download in the system?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Dashboard on the organization and the field Balancing report. Add From and To date and choose if you want to include unsubmitted reports, or not. Then click on Generate report. When the report has been created, you will receive an e-mail with information that the report is availab
How do I change my e-mail address?
Published August 30th, 2022 by Elin Ivarsson
This applies to the following countries All countries Under the tab Settings on your user account, there can you click on the pen next to the e-mail address field to change your e-mail address.
My expenses have been sent to the wrong approver. How do I change that setting?
Published October 11th, 2022 by Elin Ivarsson
The settings regarding approver is manage by your organization. You can contact the administrators/your manager regarding the change of attestant.
Can I change my password?
Published August 30th, 2022 by Elin Ivarsson
Under the tab settings on your user account, you can click on the option change password. A new box will appear where you can enter in the current password and the new password.
Can I download the generated file somewhere at the organization?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries You can go to the tab Reports and click on the tab Files. Here is all generated files listed and you can choose to download or show the PDF summary.
Where do I log in to the web?
Published October 20th, 2022 by Elin Ivarsson
This applies to the following countries All countries Click here to sign in: Log in
Can I, as an administrator delete an expense in a submitted report?
Published November 7th, 2022 by Elin Ivarsson
This applies to the following countries All countries It is possible if you have the step Ready to send. This article describes how you add the step Ready to send when this settings is done, go to the tab Reports and Redy to send. Click on the row on the report that you want to delete an expense in, and click on the trash-can. A new box will now
Can I download a list of all users on the organization?
Published November 10th, 2022 by Elin Ivarsson
This applies to the following countries All countries Go to the tab Users and choose to Export users. An Excel file is now downloaded in your browser and you can open and save it on your computer.
Can I split an expense into two separate expenses?
Published October 26th, 2022 by Elin Ivarsson
This applies to the following countries All countries Split expense must first be activated on the organization by the administrators. If you don't have the opportunity to split expenses, we advise you to take it further internally with your organization. When it is activated and ready, you as a user will get a choice Split in your expense. The expe
How do I cancel the connection to corporate cards at the organization?
Published November 3rd, 2022 by Elin Ivarsson
This applies to the following countries Sweden Step 1: You need to contact our bank about that the connection should be removed and no more transactions should be sent. Step 2: In Findity can you remove the settings on the user. Go to the tab Users and click on the user that you should remove the setting on. Uncheck the box on Corporate card on th
I have registered my receipt in the wrong organization, can I move that to another organization?
Published October 14th, 2022 by Elin Ivarsson
Unfortunately, you can not transfer the expense to another organization. You need to delete and re-register the expense in the correct organization.
Where do I add the list of participant for a representation?
Published October 20th, 2022 by Elin Ivarsson
This applies to the following countries Sweden This articles describe how you can add participants for a representation in the app and on the web. App In your expense, add the participants at the bottom of the page. Press plus to add more or minus to remove. If you have saved the participants in a file, then you can choose to attach the guest lis
Can I email my receipts to Findity?
Published October 14th, 2022 by Elin Ivarsson
Yes, if you receive an receipts by e-mail you can easily forward those to the e-mail address below: expense@findity.com Just make sure that you send your receipt from an e-mail address that is linked to your account. You can add more e-mail addresses in the Settings view. When the receipt has been processed an expense will automatically be created
I missed the e-mail about activating my user. Can you send it to me again?
Published October 25th, 2022 by Elin Ivarsson
This applies to the following countries All countries Have you checked if the e-mail ended up in your junk folder? If not, I advise you to contact the administrators at your organization. They can send you the activation email again.
One of my expenses relating to a company card was not automatically matched. What could be the reason for that?
Published October 11th, 2022 by Elin Ivarsson
Every night the system makes an attempt to match the expense to the transaction when it is sent from the bank. Certain parts must be fulfilled for the automatic matching to work, we list those parts here: The expense (receipt image) needs to be saved under unsubmitted outlays The expenses must be synced and saved before the transaction is received f
Can I adjust the currency to be higher or lower when the user submits the report?
Published November 2nd, 2022 by Elin Ivarsson
This applies to the following countries All countries Exchange rate adjustments (%) We collect the currencies from https://openexchangerates.org/ and we take the currency for the day the purchase is made. If you want the rate to always be a certain percentage higher or lower, there is a setting you can add: Go to the tab Settings - Expense manageme
I miss the receipt for my expense. What should I do?
Published August 30th, 2022 by Elin Ivarsson
You can contact your organization internally. They can help you how manage your expense and receipt.
Can I have the same email address linked to several different organizations?
Published August 30th, 2022 by Elin Ivarsson
Yes, you can be invited as a user to several different organizations with the same email address. To change the company that you are going to register your expenses in, swipe to the right or the left in the app. On the web, click on the arrow next to the company name to change to another organization.
How do I change the language?
Published August 30th, 2022 by Elin Ivarsson
The app is controlled by the region and language you have selected in your phone settings. On the web can you change the language under the tab settings on your user account.
How can I use Findity on my phone?
Published October 20th, 2022 by Elin Ivarsson
This applies to the following countries All countries iPhone Go to your Appstore and download the app Findity Delete Android If you use an Andriod, go to Google play to download the app Findity Delete
Where can I find the control number for the receipt?
Published October 18th, 2022 by Elin Ivarsson
When you open the app and click on the camera, a number will appear in the box when you're going to take a photo. This number is your control number that you should write on the receipt.
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