In our platform, you can report your business and travel expenses through both the web and our mobile app. The service also provides you with an overview of all your reports, messages, and personal settings.Create an accountWhen your organization invites you to use the service, you will receive a welcome email containing a link to activate your user account. The invitation is sent by the administrators of your organization, to whom you will submit your expense reports.Click Activate account in the email. Your browser will open the service, where you enter your first and last name along with a strong password. Then click Create account. The platform will now create your account and log you in. You will also receive an email with a link to download the mobile app.Click the tabs below to see how to get started with the app and the web version.
App
Web
Download the AppYou can download your app from the App Store or Google Play. Once you’ve downloaded and installed it, open the app and log in using your credentials. If you are part of more than one organisation, you can easily switch between them by clicking the dropdown menu at the top of your view, where you’ll find the organisation name.
App IconsBelow, we will explain the icons in the app.Dashboard
Under this menu option, located in the top-right corner, you will find Settings, Card management, Policy (internal), Support, Feedback, Privacy Policy, and the option to Log Out.Notifications
Under Notifications, you will find notifications related to your reports, such as approved or rejected reports, reminders, or reports returned by the administrator.Expenses
Under Expenses, you will find three tabs.
To-Do: This tab contains your unsubmitted expenses and reports, as well as reports that have been rejected or returned by the administrator.Submitted: Once you have submitted your expenses or reports, and they are in the organisation’s approval process, you will find them under this tab.Done: After your expenses or reports have been approved, processed, and finalized by the organisation’s administrator, they will appear under the Done tab.New expense
Create a new expense, per diem, or mileage by clicking the plus sign in the center of the bottom menu.Approval
If you are an approver in the organisation, you will find the button for this in the bottom-right corner of your view.There are two tabs available: To-Do and Approved.
Under To-Do, you will find reports waiting for your approval.
Under Approved, you will see the reports you have previously approved.
In both tabs, you can choose to view the reports by Timeline (date order) or by Employee. Simply click on the tab of your choice.
The service is also available in a web version, and the same login credentials apply for both the app and the web.You will be logged in directly to the Private mode. If you have administrator, partner, or delegate permissions, you can switch to these different views by clicking on Admin at the top center. Your available views will then appear in a dropdown list.
If you are linked to multiple organisations, you can easily switch between them by clicking the downward arrow next to the organisation’s name in the top left corner.
The clock icon in the top right displays your notifications. These relate to your reports, for example approved or rejected reports, reminders, or reports returned by the administrator.
Under this menu, which you will find in the top right corner, you can access Settings, Card management, Support, Feedback, Privacy Policy, Terms and Conditions, as well as the button to Sign out.In Settings, you can, among other things, change the language, date format, password, and email address, or add/change your profile picture.
The Expenses button is located at the top center. Under this, you will find two sub-tabs: Purchases and Expenses.Purchases
Here you can see the card linked to your user account in the service. Click on the card to view the transactions made with it.Inbox: Here you will find information on how to email a receipt to the service.Plus: Here you can add and link a card to your user account.Expenses
To-do: This tab contains your unsubmitted expenses and reports, as well as reports that have been rejected or returned by the administrator.Submitted: Once you have submitted your expenses or reports, and they are in the organisation’s approval process, you will find them under this tab.Done: After your expenses or reports have been approved, processed, and finalized by the organisation’s administrator, they will appear under the Done tab.
Create a new expense, per diem, or mileage by clicking the plus sign in the center of the bottom menu.
If you are an approver in your organization, you will also find the button for this at the top center of your view.Here’s how it works:Two tabs:To-do – Shows reports that are waiting for your approval.Approved – Shows reports that you have already approved.You can choose to view the reports in two ways:Timeline – Displays the reports in chronological order.By Employee – Displays the reports sorted by employee.Click on the tab and viewing option that suits you.
Start to manage your expensesNow you’re ready to start managing your expenses in the app! Please see related articles on how to add different types of expenses and how to handle the different features and steps:
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reports, as well as reports that have been rejected or returned by the administrator.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Submitted:`}),` Once you have submitted your expenses or reports, and they are in the organisation’s approval process, you will find them under this tab.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Done:`}),` After your expenses or reports have been approved, processed, and finalized by the organisation’s administrator, they will appear under the `,_jsx(_components.em,{children:`Done`}),` tab.`]}),_jsx(_components.p,{children:_jsx(_components.strong,{children:`New expense`})}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/06.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=80487ee1f9627a6ddca35bc926022e51`,alt:``,\"data-og-width\":`152`,width:`152`,\"data-og-height\":`152`,height:`152`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/06.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/06.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=6897bdfd1bff9e0cfbc647381267cc36 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/06.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=04d64fc1331c62f1ca34950b7a8540c9 560w, 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Simply click on the tab of your choice.`]})]}),_jsxs(Tab,{title:`Web`,id:`web`,children:[_jsx(_components.p,{children:`The service is also available in a web version, and the same login credentials apply for both the app and the web.`}),_jsxs(_components.p,{children:[`You will be logged in directly to the `,_jsx(_components.strong,{children:`Private`}),` mode. If you have administrator, partner, or delegate permissions, you can switch to these different views by clicking on `,_jsx(_components.strong,{children:`Admin`}),` at the top center. 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These relate to your reports, for example approved or rejected reports, reminders, or reports returned by the administrator.`}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=9a7e5b8612dec5290862cb388e696a0e`,alt:``,\"data-og-width\":`86`,width:`86`,\"data-og-height\":`80`,height:`80`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/11.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=9a4df891f27cc5e34a056d51d985d9ba 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=41236f3107cad600ba9bf9b90aa464ca 560w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=840\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=45b60636778864d58de667976fb44cfd 840w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=1100\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=e9e489e16c1e5a6d29233cac03f65714 1100w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=1650\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=bb77a73e5712003d7be744c73e1c5e09 1650w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/11.png?w=2500\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=0c824ce7431b56733503e05324295fcd 2500w`})}),_jsxs(_components.p,{children:[`Under this menu, which you will find in the top right corner, you can access `,_jsx(_components.strong,{children:`Settings`}),`, `,_jsx(_components.strong,{children:`Card management`}),`, `,_jsx(_components.strong,{children:`Support`}),`, `,_jsx(_components.strong,{children:`Feedback`}),`, `,_jsx(_components.strong,{children:`Privacy Policy`}),`, `,_jsx(_components.strong,{children:`Terms and Conditions`}),`, as well as the button to `,_jsx(_components.strong,{children:`Sign out`}),`.`]}),_jsxs(_components.p,{children:[`In `,_jsx(_components.strong,{children:`Settings`}),`, you can, among other things, change the language, date format, password, and email address, or add/change your profile picture.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=03b96c09864d295b9532fcb18b852489`,alt:``,\"data-og-width\":`278`,width:`278`,\"data-og-height\":`90`,height:`90`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/12.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=9a40854c6028ac59288d356147f963df 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=8e756d268781ace367c59a3c4452bb2e 560w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=840\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=03d64aba80e6d4faab324f62be1a995f 840w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=1100\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=c033d547bed70f7526b091ec58c1937b 1100w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=1650\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=86ef3369aac4ca3c8b5de7555566d0c9 1650w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/12.png?w=2500\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=90f99464473f4374bc1ba02c8617bbe9 2500w`})}),_jsxs(_components.p,{children:[`The `,_jsx(_components.strong,{children:`Expenses`}),` button is located at the top center. Under this, you will find two sub-tabs: `,_jsx(_components.strong,{children:`Purchases`}),` and `,_jsx(_components.strong,{children:`Expenses`}),`.`]}),_jsx(_components.p,{children:_jsx(_components.strong,{children:`Purchases`})}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=97e511305e00f0329be673492c3ba159`,alt:``,\"data-og-width\":`432`,width:`432`,\"data-og-height\":`86`,height:`86`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/13.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=3ad131a64fbb146adcf15b99d49a7576 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=421fc502a7ddcc50fbd4ed5cd8a52c62 560w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=840\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=2eec4b52f5a7c6ad8dbba5fff8382749 840w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=1100\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=09a1b35f998b297f17871fe102033318 1100w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=1650\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=9daca84411d251ed0732a948a534fa76 1650w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/13.png?w=2500\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=8acf8ca2cb7214a33af27a78f3d309e1 2500w`})}),_jsx(_components.p,{children:`Here you can see the card linked to your user account in the service. Click on the card to view the transactions made with it.`}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Inbox:`}),` Here you will find information on how to email a receipt to the service.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Plus:`}),` Here you can add and link a card to your user account.`]}),_jsx(_components.p,{children:_jsx(_components.strong,{children:`Expenses`})}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/14.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=1c8c8b79ef4a4168444cd0e59ebe7ecf`,alt:``,\"data-og-width\":`542`,width:`542`,\"data-og-height\":`90`,height:`90`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/14.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/14.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=aaa7848317e861a0e734b65193365ec0 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/14.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=c46d7382a99d14a72860d85051f8bd96 560w, 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reports, as well as reports that have been rejected or returned by the administrator.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Submitted:`}),` Once you have submitted your expenses or reports, and they are in the organisation’s approval process, you will find them under this tab.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Done:`}),` After your expenses or reports have been approved, processed, and finalized by the organisation’s administrator, they will appear under the `,_jsx(_components.em,{children:`Done`}),` tab.`]}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=fe64e52e7752cf565a313f203f6c9b91`,alt:``,\"data-og-width\":`180`,width:`180`,\"data-og-height\":`170`,height:`170`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/15.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=77c509f706b79e20bbe6cd8c2fab04c7 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=834779ba6c196ea5eb89f606e61c449e 560w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=840\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=ad88699c15f8ef872044aa95ee087252 840w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=1100\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=64cc633f09f509ba35437ae9b95e23ea 1100w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=1650\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=20515ed27ab172773c2004e4f910ec47 1650w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/15.png?w=2500\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=9d8364e885c75be47141ba8dc5773c46 2500w`})}),_jsx(_components.p,{children:`Create a new expense, per diem, or mileage by clicking the plus sign in the center of the bottom menu.`}),_jsx(Frame,{children:_jsx(OptimizedImage,{src:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/16.png?fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=0e9a91861502873295990c27f475e39c`,alt:``,\"data-og-width\":`270`,width:`270`,\"data-og-height\":`82`,height:`82`,\"data-path\":`images/en/i-m-a-new-user-how-do-i-get-started/16.png`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/16.png?w=280\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=eed7b4e3da5e04ddd92a5d1160605ee9 280w, https://mintcdn.com/findityab/TpoLSig23JmyhZsO/images/en/i-m-a-new-user-how-do-i-get-started/16.png?w=560\u0026fit=max\u0026auto=format\u0026n=TpoLSig23JmyhZsO\u0026q=85\u0026s=865280c97690f28634344b51d8327918 560w, 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center of your view.`}),_jsx(_components.p,{children:`Here’s how it works:`}),_jsx(_components.p,{children:_jsx(_components.strong,{children:`Two tabs:`})}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`To-do`}),` – Shows reports that are waiting for your approval.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Approved`}),` – Shows reports that you have already approved.`]}),_jsx(_components.p,{children:`You can choose to view the reports in two ways:`}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`Timeline`}),` – Displays the reports in chronological order.`]}),_jsxs(_components.p,{children:[_jsx(_components.strong,{children:`By Employee`}),` – Displays the reports sorted by employee.`]}),_jsx(_components.p,{children:`Click on the tab and viewing option that suits you.`})]})]}),`\n`,_jsx(_components.p,{children:_jsx(_components.strong,{children:`Start to manage your expenses`})}),`\n`,_jsx(_components.p,{children:`Now you’re ready to start managing your expenses in the app! Please see related articles on how to add different types of expenses and how to handle the different features and steps:`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/how-do-i-add-an-expense`,children:`Add new expense`})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/how-do-i-register-an-entertainment`,children:`Add entertainment/hospitality`})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/how-do-i-register-a-mileage`,children:`Add mileage`})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/how-do-i-register-per-diem`,children:`Add per diem (domestic and international)`})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/how-do-i-submit-my-expenses`,children:`Submit expenses/reports to my employer`})}),`\n`]}),`\n`,_jsxs(_components.li,{children:[`\n`,_jsx(_components.p,{children:_jsx(_components.a,{href:`/en/expense-and-reports-users/can-i-email-my-receipts-to-the-service`,children:`Email my receipt`})}),`\n`]}),`\n`]}),`\n`,_jsx(Heading,{level:`2`,id:`related-articles`,children:`Related articles`}),`\n`,_jsxs(_components.ul,{children:[`\n`,_jsx(_components.li,{children:_jsx(_components.a,{href:`/en/other-users/the-system-says-that-i-am-not-connected-to-any-organisation-when-i-log-into-my-user-account-what-has-happened`,children:`The system says that I am not connected to any organisation when I log into my user account. 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