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For users
Settings – Users
- Where can I add my personal identity number?
- How do I fill in IBAN and BIC number?
- How do I change my notifications preferences in the app?
- Can I as a user change the design of the app?
- How do I change the language?
- How do I change my e-mail address?
- How do I announce which bank account I want the payment to?
- How can I allow access to the camera in the app?
- Where can I find the report number?
- Can I turn off e-mails that are sent to me from your service?
- Can I e-mail my receipts from several different e-mail addresses?
- Does Findity automatically analysing the receipt?
- I have registered my receipt in the wrong organization, can I move that to another organization?
- I missed the e-mail about activating my user. Can you send it to me again?
Expense and reports – Users
- I made a mistake in my expense, how can I get my report back so I can make the changes?
- I miss the receipt for my expense. What should I do?
- How do I register a mileage?
- How do I register an entertainment?
- How do I register a foreign receipt?
- How do I add an expense?
- How do I delete an expense?
- Who approves my report?
- What should I do with my physical receipts?
- Why are my expenses not approved?
- How do I submit my expenses?
- How can I add an attachment to my expense in Findity?
- Are my expenses sent or not?
- How can I see the status of my submitted reports?
- Why can't I submit my report? The system says that a picture of the receipt is required, but I have already added that.
- My expenses have been sent to the wrong approver. How do I change that setting?
- How do I know that my expenses have been submitted?
- Can I email my receipts to Findity?
- When I register a subsistence allowance, food and accommodation choices don't appear. What goes wrong?
- Where can I find the verification number for the receipt?
- How do I register subsistence allowance?
- How can I delete an expense that is created on my user?
- Where do I add the list of participant for a representation?
- How do I manage my fuel benefit?
- Can I split an expense into two separate expenses?
- How do I register my foreign receipt?
- Forward a receipt to the app via the Share-function on iPhone
- How should I as an approver handle receipts detected as possible duplicates?
- How do I approve a submitted report?
- How do I delete an expense report?
- How can I see if I have a yearly budget on a specific expense category?
Corporate cards – Users
- How do I manage my corporate card report?
- How do I manage my transactions from Nordea First Card Real Time?
- I made a private purchase with my corporate card. How do I report this as a private purchase?
- I’ve lost the code to my business card, can you send me a new one?
- One of my expenses relating to a company card was not automatically matched. What could be the reason for that?
- I am missing a transaction on my user that I made with the company card. Has it not been sent from the bank yet?
Other – Users
- When will the reimbursement come?
- I chose "Forgotten password" at the login window, but I haven't received an e-mail with a link to reset it. What do I do?
- Can I have the same email address linked to several different organizations?
- Which file format is supported for the receipt image?
- How can I delete my user account in Findity?
- I have forgotten my password. What should I do?
- Where is the currency collected from?
- How can I use Findity on my phone?
- Where do I log in to the web?
- What does the "to do" list mean on my user?
- Can I connect my user with Kivra Kvitton?
- The system says that I am not connected to any organization when I log into my user account. What has happened?
- I can't choose a specific project in my expense that I know that I should be able to choose. What do I do?
Popular Articles
- How do I manage users?
- How do I add an expense?
- How do I make a user an administrator?
- How does the system work if you have multiple integrations?
- What is the difference between an administrator and a user?
- Why do I need the chart of accounts?
- I’ve lost the code to my business card, can you send me a new one?
- Is there a balancing report that I can download in the system?
- How do I set up approvers?