I have submitted a report with a manually created expense but now I have received bank transactions on my user for the same expense/receipt. What should I do? (New web)
Written by Robin Göransson
Updated at September 24th, 2025
Table of Contents
This article applies to the following countries
- All countries
This article is intended for you who have accidentally submitted a manual expense with a receipt that should actually have been linked to your corporate card report.
The first thing you need to do is contact an administrator in your organization and ask to have your report sent back to you.
If the report has already been processed by your administrator or if the report has already been paid out, contact your administrator for instructions on how to proceed in this case.
You can find your returned report under Expenses > To-do > Rejected.
The next step is to remove the expense from the returned report so that it can be linked to your corporate card report. Open the report, click the cross symbol to the right of your expense, and then click Save.
The expense will then be moved to Drafts.
Now it's time to link the expense to the transaction in your corporate card report.
Click below to access our article that describes how to do this step by step.