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Robin Göransson
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What does support role on the partner mean?
Published January 17th, 2024 by Robin Göransson
This article applies to the following countries All countries This article will describe how to add a support role to a user on your partner and what this means. The support role means that the user has access to all organizations that belongs to the partner and can access the settings on these organizations. However, the user will not be able t
Can I email my receipts to Findity?
Published November 10th, 2023 by Robin Göransson
This article applies to the following countries All countries Yes, if you receive an receipt by e-mail you can easily forward these to the e-mail address below: expense@findity.com Just make sure that you send your receipt from an e-mail address that is linked to your account. You can add more e-mail addresses in the Settings view. When the rec
What do the different user types mean and what is the difference between them?
Published March 22nd, 2024 by Robin Göransson
This article applies to the following countries All countries This article will describe what the different user types mean and what they are able to do in the system. Below we list these and describe each one of them. User A user has the ability to create expense reports and submit to their organization, the user does not have access to the o
Can I add a maximum amount for a specific expense category?
Published November 10th, 2023 by Robin Göransson
This article applies to following countries All countries This article will show you how to add a max amount for a specific expense category. Go to Settings > Expense management > Expense categories on organization level and click on the button Manage input fields. Go to Receipt and click Add exception to the right in the field for Amoun
I have submitted a report with a manually created expense but now I have received bank transactions on my user for the same expense/receipt. What should I do?
Published November 21st, 2023 by Robin Göransson
This article applies to the following countries All countries This article refers to you who have accidentally submitted a report with a manually created expense for a receipt that should actually be linked to your corporate card report. The first thing you need to do is contact an administrator at your organization and ask to have your report s
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