US English (US)
GB English (UK)
SE Swedish

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
English (UK)
US English (US)
GB English (UK)
SE Swedish
  • Home
  • For users (New app)
  • Corporate cards - Users

I am missing a transaction on my user that I made with the company card. Has it not been sent from the bank yet? (New app)

Written by Robin Göransson

Updated at January 15th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • For users (New app)
    Get started - Users Settings - Users Expense and reports - Users Corporate cards - Users Other - Users What is new in the new app?
  • For users
    Settings – Users Expense and reports – Users
  • For administrators
    Get started – Administrator Settings – Administrator Expense and reports – Administrator Corporate cards – Administrator Other – Administrator
  • For Partner administrator
    Settings – Partners Consultant – Partners Other – Partners
  • Other
  • Videos
+ More

Table of Contents

This article applies to the following countries

This article applies to the following countries

  • Sweden
 

 

The transactions from the bank are sent automatically to the service overnight (this does not apply to real-time transactions).  
If a transaction is missing, it might be because the amount is still marked as pending at the bank and has not been sent yet. Please wait a day or two.

transaction missing company card missing transaction

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • How do I manage my transactions from Nordea First Card Real Time? (New app)
  • How do I handle my transactions from corporate card Mynt? (New app)
  • I’ve lost the code to my business card, can you send me a new one? (New app)
  • How do I import a receipt for my corporate card transaction from an already existing expense? (New app)
  • I have submitted a report with a manually created expense but now I have received bank transactions on my user for the same expense/receipt. What should I do? (New app)
  • Product
    • Expense claims
    • Per diem
    • Mileage
    • Integrations
    • White label
    • Reseller
  • Partner solution
    • Accounting & Payroll
    • Financial Software
    • Card Providers
  • Why Findity
    • Contact
    • Newsroom
    • Careers
  • Resources
    • Blog
    • Integration & API
    • Terms of Use
  • Pricing
    • Pay per user, not by license. Scale up and down as you need.
  • Facebook
  • LinkedIn
  • Privacy policy
  • Privacy policy UK
  • Support

Knowledge Base Software powered by Helpjuice

Expand