Question: What’s new or different in the beta version?Answer: The new beta version includes a cleaner layout, simplified menus, and improved performance to help you get things done faster and with less friction. We’ve focused on making your experience smoother. Another key reason for the redesign is to streamline the experience between our app and the beta site, so everything feels more consistent and intuitive no matter where you’re using it. This beta is just the beginning, and we’re excited to keep refining it based on your feedback.Question: Are all features from the current site available on the beta?Answer: The beta version doesn’t include every feature from the current site right now, as we’re rolling things out in stages. Our goal is to focus on getting the core experience right first, then continue adding features regularly. If something you rely on isn’t there yet, it’s likely on the way - and your feedback helps us prioritize what comes next.Question: Will my data from the current site be available on the beta?Answer: All of your existing data - such as saved items, expenses, and reports - will be accessible on the beta for the features it currently supports. As we continue rolling out more features, even more of your data will become visible and usable on the new site. Nothing will be lost, and your data stays fully synced between both versions.
Question: Why does the site look different?Answer: The new look is part of our effort to create a more user-friendly, modern, and efficient experience. We’ve simplified navigation, improved usability, and focused on making the site easier to work with—based on what users have told us they need.Question: Can I switch back to the old version if I don’t like it?Answer: During the beta phase, you can switch between the old and new version at any time. We want you to explore the new experience at your own pace, so you’re always in control. Just use the toggle option to go back to the classic version whenever you’d like.
Question: Will changes I make on the beta affect my main account?Answer: The beta site is connected to your real account, so any updates - like profile changes, settings, or saved items - will carry over. For features that aren’t yet available on the beta, you can still access and update them on the old site as usual.Question: Is the beta site using the same privacy and security standards?Answer: The beta site follows the same high standards for privacy and security as our current site. Your data is protected in the same way, and all security measures remain in place to keep your information safe.
Question: How can I report bugs or provide feedback?Answer: Just open the main menu (the hamburger icon ☰ in the top corner) and select “Feedback.” From there, you can report bugs, share your thoughts, or suggest improvements. We’re listening closely and really appreciate your input - it helps us make the site better for everyone.Question: Will you actually use the feedback I give?Answer: Your feedback is reviewed by our team and helps us understand what’s working, what’s not, and what to prioritize. Even if it doesn’t result in an immediate change, it plays an important role in shaping the direction of the site.Question: Who do I contact if I have trouble using the beta?Answer: Just open the main menu (the hamburger icon ☰ in the top corner) and select “Feedback.” From there, you can report bugs, share your thoughts, or suggest improvements. We’re listening closely and really appreciate your input—it helps us make the site better for everyone.
Question: How long will the beta last?Answer: There’s no fixed end date yet. The goal of the beta is to gather as much input from users like you as possible, so we can make the new website the best it can be. We’ll continue the beta phase until we’re confident that the experience meets your needs and expectations. Your feedback plays a big part in that process.Question: When will the final version launch?Answer: Once we’ve refined the new website based on user feedback and are confident it’s ready, we’ll announce the official launch. You’ll get plenty of notice before any permanent changes are made.Question: Will there be more updates during the beta phase?Answer: We’ll be adding updates regularly throughout the beta phase. These will include new features, improvements, and bug fixes—many based directly on your feedback.Question: Will I be automatically moved to the new site once it’s fully launched?Answer: We’ll make the switch seamless, so you won’t need to do anything. Of course, we’ll give you plenty of notice before this happens.
Question: The site isn’t working on my browser/device—what should I do?Answer: If you’re having trouble, try a few quick steps first:Make sure you’re using the latest version of your browser.Try clearing your browser’s cache and cookies.If possible, test the site on a different browser or device.If the issue persists, please report it using the “Feedback” option in the main menu (☰). Include your browser and device details if you can - it helps us resolve the problem faster.
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