Jag valde 'Glömt lösenord' i inloggningsfönstret, men jag har inte fått något e-postmeddelande med en länk för att återställa. Vad gör jag?
Den här artikeln avser följande länder
Alla länder
Följ instruktionerna nedan om du inte har fått länken till din e-post för att återställa lösenordet:
Har du kollat i din “Skräppost” i din mail efter e-postmeddelandet med återställningslänken?
Har du skrivit rätt e-postadress i inloggningsfönstret? Du måste skriva in den e-postadressen som du har kopplad till tjänsten. Kontakta din administratör om du är osäker på vilken e-postadress som används för ditt konto.
Är du säker på att du har blivit inbjuden till tjänsten? Om inte, kontakta din administratör på ditt företag och be dem bjuda in dig till tjänsten.
Om du har kontrollerat alla ovanstående frågor och du fortfarande inte vet varför du inte har fått återställningsmejlet - kontakta din administratör för vidare hjälp.Om du har en organisationsinloggning (en så kallad SSO-inloggning där du blir omdirigerad till ditt företags inloggningssida) och du har glömt ditt lösenord, eller inte kan logga in, kontakta din administratör på ditt företag för att få ytterligare hjälp med ditt konto.
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