I chose "Forgotten password" at the login window, but I haven't received an e-mail with a link to reset it. What do I do?
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Please follow the instructions below, if you haven't received the link to your e-mail to reset the password:
- Have you checked your "Spam-inbox" in your mail for the reset link e-mail? The e-mail is sent from firstname.lastname@example.org.
- Have you written the correct email address in the login window? You should add the e-mail address that you have connected to Findity. Please contact your Findity administrators if you're not sure about which e-mail address is used for your account.
- Are you sure that you have been invited to Findity? If not, please contact your Findity administrators in your company and ask them to invite you to Findity.
If you have checked all the above questions and you still can figure out why you haven't gotten the reset e-mail - please contact your Findity administrator for further help.
If you have an organization log-in (a so-called SSO-login where you get redirected to your company's login site) and you have forgotten your password, or cannot log in, please contact your Findity administrator at your company to get further help with your account.