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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
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Please fill out the contact form below and we will reply as soon as possible.

  • For users
    Get started – Users Settings – Users Expense and reports – Users Corporate cards – Users Other – Users
  • For administrators
    Get started – Administrator Settings – Administrator Expense and reports – Administrator Corporate cards – Administrator Other – Administrator
  • For Partner administrator
    Settings – Partners Accounting consultant – Partners Other – Partners
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Get started – Administrator

  • I'm an administrator. How do we get started with Findity?

Settings – Administrator

  • How do I make changes in the organization structure?
  • How do I manage projects for the users?
  • Temporary approver
  • How do I set up approvers?
  • How do I set up organization structure?
  • How do I change mileage amounts?
  • How do I change the voucher series?
  • How do I manage users?
  • How do I manage payment methods for the users?
  • How do I manage cost center for the users?
  • How do I turn off VAT for the organization?
  • Allow one user to register expenses for another user
  • How do I make a user an administrator?
  • How can I change an incorrect invited user/email?
  • Can I use the proxy setting in the app?
  • How can I activate split expense?
  • Can I adjust the currency to be higher or lower when the user submits the report?
  • Can I change the names of the departments on our organization?
  • Can I change the tax-free remuneration for mileage?
  • We are a VAT-free organisation. How do I add it?
  • I want to be able to switch to an other employee on our organization. How do I do that setting?
  • How do I, as an administrator handle foreign receipts?
  • Where do I add a default value/dimension on a user?
  • Can I add/change the integration?
  • How do I add one-day assignments for subsistence allowance?
  • How do I add yearly budget for a category?
  • Where can I create a new expense category?
  • How do I import/set up new salary types?
  • Can I choose what should be mandatory for the user to add in the expense?
  • "Edit more input fields" - settings for categories, dimensions and validations
  • How to set up allowance/compensation for travel time
  • The functionalities you don't want to miss
  • Settings for the integration Swish Payout
  • Activate fuel benefits
  • Activate Fleet management
  • How do I manage Reminders?
  • How do we activate meal benefits?
  • How do I turn off VAT for foreign receipts?
  • How do I add my e-mail as the report recipient?
  • Can I download a list of the accounts that are available on our organization?
  • How do I set up Dimensions?

Expense and reports – Administrator

  • Will the system know if the same expense were registered more than once?
  • How can I get a reminder when there is a report to handle?
  • How do I make changes in an expense report?
  • Can I add a setting with how many expenses the user can register in a report?
  • How can I as an administrator change the currency or the exchange rate in a submitted report?
  • Where do I add my e-mail as a recipient when reports is available to be handled at the organization?
  • How do I add the tab "Paid" under reports?
  • How does the system work if you have multiple integrations?
  • Can I, as an administrator delete an expense in a submitted report?
  • How do I add the tab "Ready to send" under reports?
  • Can I download the generated file somewhere at the organization?
  • Can I move back a report from the tab sent to ready to send?
  • I made a change in the approval structure but the submitted report is still for approval at the old approver?
  • How do I send a submitted report back to the user?

Corporate cards – Administrator

  • How do I cancel the connection to corporate cards on the organization?
  • What does the tab corporate card under reports mean?
  • Corporate cards reports should only be send to the accounting recipient. How do I add that setting?
  • How do I connect our organization to corporate cards?
  • Activating bank integration (Nordea First Card Real Time)

Other – Administrator

  • How do I switch between private mode and organization?
  • How do I delete our organization in Findity?
  • How do I change the logo and background image?
  • How can I connect our organization with Kivra Kvitton
  • What happens to the history if I delete a user?
  • Under the tab dashboard there is a overview with different columns of information. What do these mean?
  • Is there a balancing report that I can download in the system?
  • Can I download a list of all users on the organization?
  • Where can I change our company name?
  • What is marketplace?
  • Can I resend the invitation email to the user?
  • Where can I see which integrations that are available to choose?

Popular Articles

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  5. How do I add an expense?
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  9. Can I have the same email address linked to several different organizations?
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