> ## Documentation Index > Fetch the complete documentation index at: https://help.findity.com/llms.txt > Use this file to discover all available pages before exploring further. # Mastercard - Real time transactions **This article applies to the following countries** * European Union * United Kingdom * Norway * Switzerland * Canada ## Mastercard Real-Time Transactions Mastercard Real-Time Transactions allow users to connect their eligible Mastercard cards directly in the mobile app, enabling real-time updates for transactions made on the card. The solution is built for employees, administrators, and partners who want a faster, more flexible, and paper-free way to handle their expenses. **Key benefits include:** * **Instant card connection** (no paperwork or manual approval); the user is responsible for linking and connecting the card directly in the app. * **Real-time push notifications** for each transaction. * **Simplified expense management** through "click-and-create expenses" with receipts. * **Verified transaction data** for administrators and approvers. * **Automatic exchange rates** for international purchases. ### Eligible Mastercard Cards: ✅ **Personal credit cards** (note: personal debit cards are not supported)
✅ **All types of company cards** (credit and debit cards)
❌ Eurocard (Airplus), SEB and DnB cards are not supported under this Mastercard integration but are supported via Findity's direct integrations. ### Geographies where real-time support is available (based on issuing region): * European Union * Norway * Switzerland * United Kingdom * Canada ### How It Works (Step-by-Step) * **Connecting a card:** Users connect their Mastercard directly in the mobile app via a simple flow that includes 3DS verification during onboarding. No paper forms are needed. * **Card type detection:** The app automatically detects whether the card is personal or a company card. * **Personal cards:** The user decides which purchases to submit as expenses. A transaction triggers a push notification → tap to create expense → upload receipt → done. * **Company cards:** Every transaction triggers a push notification and creates an expense → upload receipt → done. * **For administrators:** Verified transactions appear in the system for better control and accountability. Under the **Purchases** tab, then **Card**, click the **Add new card** button to start linking your card. ### Frequently Asked Questions **What if the card fails to connect?** * Make sure that internet purchases are enabled on your card. * Personal debit Mastercards are not supported. * SEB and Eurocard are not supported via this integration but can be connected by the administrator via our direct integrations with these issuing banks. **Why didn't I receive a transaction notification?** * One reason for not seeing the purchase in real-time could be that the terminal was offline. **Which card types are not supported?** * Personal debit cards **Can I connect more than one card?** * Yes, you are allowed to connect up to two cards per user. **Is my transaction data private?** * Yes, transaction data is only visible to the cardholder. We will not share it with your organization. Only expenses that are based on a transaction and submitted will be visible to relevant users, such as managers, approvers, and administrators. **How do I confirm if a card was successfully connected?** * The user will be notified directly when enrolling their card once it is successfully connected. ### For Help and Support * Firstly, contact an administrator within your organization. * For further assistance, contact our customer support at [support@findity.com](mailto:support@findity.com). ## Related articles * [I made a personal purchase with my corporate card. How do I report this as a personal purchase?](/en/corporate-cards-users/i-made-a-personal-purchase-with-my-corporate-card-how-do-i-report-this-as-a-personal-purchase) * [I have submitted a report with a manually created expense but now I have received bank transactions on my user for the same expense/receipt. What should I do?](/en/corporate-cards-users/i-have-submitted-a-report-with-a-manually-created-expense-but-now-i-have-received-bank-transactions-on-my-user-for-the-same-expense-receipt-what-should-i-do) * [How do I import a receipt for my corporate card transaction from an already existing expense?](/en/corporate-cards-users/how-do-i-import-a-receipt-for-my-corporate-card-transaction-from-an-already-existing-expense) * [How do I connect my VISA card?](/en/corporate-cards-users/how-do-i-connect-my-visa-card) * [How do I manage my transactions from Nordea First Card Real Time?](/en/corporate-cards-users/how-do-i-manage-my-transactions-from-nordea-first-card-real-time)